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Submitted by Administrator on Tue, 2007-03-13 18:02.


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Retaining the Customers by Dak Liyanearachchi and Prof Merlin Stone | WCL

Submitted by Merlin Stone an... on Sat, 2007-02-10 23:26
The reasons why companies lose customers (customer attrition) are easy to identify by examining all the stages in the recruitment process from first contact to end of contract.
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