Rank Xerox management has been at the forefront of quality management strategies. A programme of total quality management at Xerox once saw the training of 28,000 employees in the principles and practice of TQM.
As well as Xerox TQM, other Xerox strategies have included the establishment of the Palo Alto Research Center, where many technological innovations and inventions were developed.
To read more about Xerox management style, Xerox and total quality management and Xerox leadership through quality, click on the articles listed below.
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Submitted by Robert Heller on Mon, 2008-05-12 21:08
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Customer Strategies: Getting close to the customer - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Sat, 2006-07-08 21:18
Knowledge Management: Managing knowledge in the learning company - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Sat, 2006-07-08 21:18
Customer Strategy: Develop your customer strategy by listening to the customers - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Sat, 2006-07-08 21:18
Internet Commerce: You can't afford to bide your time with new technology - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Sat, 2006-07-08 21:18
Human Resources: Getting the most out of employees with people-based management - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Sat, 2006-07-08 21:18
People-based Management: Creating a rewarding environment through people-based management will increase opportunities for all - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Sat, 2006-07-08 21:18
Customer Satisfaction: Develop your strategy for achieving customer satisfaction and sustaining it - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Sat, 2006-07-08 21:18
Management and Statistics: Never ignore the power of statistics in business management - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Tue, 2005-11-08 18:07
Telecoms: The fall from grace of the 'telcos' - Thinking Managers by Edward de Bono and Robert Heller
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Internet Management: Get connected for the modern age - Thinking Managers by Edward de Bono and Robert Heller
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Business Planning: Preparing for an uncertain future - Thinking Managers by Edward de Bono and Robert Heller
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Management Development: The memory of the Naked Manager lingers on - Thinking Managers by Edward de Bono and Robert Heller
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Innovations: How to have your creativity cake and eat it - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Tue, 2005-02-08 14:22
Customers: As the power of the consumer grows, customer satisfaction is more important than ever - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Wed, 2004-12-01 08:48
Management Models: When looking for suitable management models you need the best of both worlds - Thinking Managers by Edward de Bono and Robert Heller
Submitted by Robert Heller on Mon, 2003-11-10 20:01
Future planning: Thinking the Future - business management articles from Thinking Managers by Edward de Bono and Robert Heller
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