Joanne Segars became the Chief Executive of the NAPF in October 2006, having joined the organisation in 2005 as Director of Policy. Before joining the NAPF she was Head of Pensions and Savings at the Association of British Insurers from 2001 to 2005. Joanne held the pensions brief at the Trades Union Congress for 13 years. She has a degree in economics from John Moores University, Liverpool and an MA in industrial relations from the University of Warwick. She was awarded an OBE for services to the pensions industry in the 2003 Queen's Birthday Honours.